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Shipping

Shipping policy

New Zealand Deliveries

We provide FREE STANDARD SHIPPING for all New Zealand orders.

  • Processed and dispatched within 5 working days
  • Delivery within 8-9 working days from pickup
  • Rural deliveries add an extra day
  • Weekends excluded
  • Public Holidays excluded

 

Should you wish to return your item, this is at your own cost. Refer to our Refunds Policy for details. Please reseal the courier bag and go to your nearest post office and simply return the shoes to:

Sole Shoes Ltd 

PO Box 163070 
Lynfield 
Auckland 1443 
New Zealand

 

International Deliveries

  • Processed and dispatched within 5 working days
  • Delivery within 2 working days for Australia
  • Delivery within 4 working days or Asia, Europe and North America
  • Delivery within 7 working days for the rest of the world
  • Free international shipping for bridal range orders.

The above time frame is only an estimate provided by DHL Express and we cannot guarantee your delivery will arrive within the times listed.

We are not liable for any additional costs, fees, or taxes imposed by the receiver. This varies by nation; if you're not sure if your package will be subject to these charges, contact your local Customs office.

Contact Us

support@soleshoes.co.nz

2023 © Sole Shoes NZ

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