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Zara Flats

7 reviews
$159.99
$289.99
Tax included.

Please read Returns and Refunds policy prior to purchasing. Sale items are not eligible for returns or exchanges.

These Navy shoes are chic and add a polished finish to both corporate and weekend outfits alike.

Heel height: 4.5 cm

Shipping policy

New Zealand Deliveries

We provide FREE STANDARD SHIPPING for all New Zealand orders.

  • Processed and dispatched within 5 working days
  • Delivery within 8-9 working days from pickup
  • Rural deliveries add an extra day
  • Weekends excluded
  • Public Holidays excluded

 

Should you wish to return your item, this is at your own cost. Refer to our Refunds Policy for details. Please reseal the courier bag and go to your nearest post office and simply return the shoes to:

Sole Shoes Ltd 

PO Box 163070 
Lynfield 
Auckland 1443 
New Zealand

 

International Deliveries

  • Processed and dispatched within 5 working days
  • Delivery within 2 working days for Australia
  • Delivery within 4 working days or Asia, Europe and North America
  • Delivery within 7 working days for the rest of the world
  • Free international shipping for bridal range orders.

The above time frame is only an estimate provided by DHL Express and we cannot guarantee your delivery will arrive within the times listed.

We are not liable for any additional costs, fees, or taxes imposed by the receiver. This varies by nation; if you're not sure if your package will be subject to these charges, contact your local Customs office.

Refund policy

Change of Minds / Exchanges

Our products are made with extreme care, love and the best fabrics. We really hope you love them as much as we do! However, should you change your mind, you are welcome to return it as your satisfaction is important to us. 

 We are happy to refund or exchange you provided that:

  • The item is unused, unworn, and in the same condition that you received it (we highly recommend trying your new shoes on carpet to avoid wear marks).
  • The item is in its original packaging with all labels attached.
  • The item is returned 21 days from the date of purchase. 
  • The item is NOT a sale item.
  • The item was not brought using an affiliate or any sale or discount code.  In such case, a credit note will be issued, no refund.  
  • Only 1 exchange is permitted. If more than 1 exchange is required, only a store credit will be issued, not a refund. 

Please note that the shipping fee will be at your own cost. If you used Afterpay, Laybuy or Paypal to purchase the item, we will deduct the fees charged from your refund. Similarly, the amount refunded for Shopify payments will be same as that settled. 

Exchanges can only be made for the same item you purchased, equivalent in value or greater. Please contact us at support@soleshoesnz.com stating the reason and send your item back to us.  

Items that are not in original condition or outside the 21-day term

Unfortunately, with the exception of faulty items, we are unable to accept items returned that are not in their original condition or returned after 21 days of you receiving your item. 

If returned, our team will contact you to discuss if you would like the items to be returned to you. Any items returned under these circumstances will incur a shipping cost to get the items to you.

Returning the Item

To complete your return, simply go to your nearest post office and send the item to:

Sole Shoes Ltd 
PO Box 163070 
Lynfield 
Auckland 1443 
New Zealand

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and let you know whether the item is refundable. Once approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 10 business days.

If you have not received a refund yet, please check with your bank and credit card company. It may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@soleshoesnz.com.

Faulty Products

If you receive an item that is defective, damaged or incorrect, please let us know and we will get it returned and replaced for you accordingly.

Should you have any other questions, please sing out on our FB or IG pages or via email at support@soleshoesnz.com.

Happy shopping divas x

At Sole Shoes, we are all about trying to ensure that our ladies are well taken care of. If you have any questions or would like some help, just send us an email, We will get to you as soon as possible. Our email address is support@soleshoes.co.nz
Customer Reviews
5.0 Based on 7 Reviews
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Filter Reviews:
LP
19/04/2022
Liz P.
New Zealand

Gorgeous!

I'd been looking for a navy shoe that would be a comfortable, interesting addition to my wardrobe of flats. I love the design of these and the heel height is cute but also super comfortable - I could walk to the moon in these shoes. Even with my wide feet and high arches, these were comfortable within an hour of putting these on (I can never get away without breaking in shoes to fit my oddly shaped feet). Will definitely be adding this site to my bookmarks

JJ
01/04/2022
Josie J.
New Zealand New Zealand

Zara Flats

Perfect to size and well worth the money, very pleased with them.

TL
14/09/2021
Taina L.
New Zealand New Zealand

Beautiful shoe

This such a comfortable shoe and is really beautiful. I absolutely love this shoe!!!

TS
24/08/2020
Theresa S.
New Zealand New Zealand

Amazing shoes!

Right from out of the box these shoes have just been incredible. Comfort and quality are off the charts. Best shoes I have purchased in a long time ♥️

EB
13/06/2020
Emma B.
New Zealand New Zealand

Love them!

They are so comfortable. Love the quality. Kinda wish they were black but still fantastic

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